Who We Are

Senior Management Team

Our leadership team combines decades of property and casualty insurance, data, operations, analytics, governance, and executive management experience.

AIA’s senior leadership has operated inside insurance organizations, led technology and operating functions, built data and BI capabilities, managed claims and underwriting functions, advised and guided insurers through business and technology change.

50+

Years of C-level insurance and consulting experience.

P&C

Deep operating experience across property and casualty insurance functions.

Data

Experience with data architecture, BI, analytics, governance, and reporting.

Execution

Practical focus on operating improvement, adoption, and measurable results.

Leadership Profiles

BJ

Bill Jenkins

Founder / Managing Partner

Bill brings more than 50+ years of insurance industry experience across executive leadership roles, including 15 years as a CIO.

His background spans human resources leadership, strategic planning, data management, PMO leadership, and COO responsibility within a large specialty insurance brokerage environment.

He also served on A.M. Best’s Rating Services board, ACORD’s board of directors, and multiple insurance technology boards. Bill has authored numerous articles and white papers and has led major industry work around standard insurance business glossary and data model development.

MG

Mike Gallo

Senior Business Analyst & Analytics Lead

Mike manages, designs, and implements data and information reporting solutions for clients.

He brings more than 50+ years of insurance experience spanning IT analysis, data architecture, data processing leadership, and business intelligence management.

His background includes leading major development and transformation initiatives, building insurance reporting systems, data warehouses, and BI environments since 1989, and serving as a BI and analytics officer for a large multinational insurer.

RS

Russell R. Shaner

Senior Consultant

Russell brings more than 50+ years of experience in insurance and claims operations.

His background includes executive leadership in captive insurance, claims leadership for major insurers, and senior operating responsibility for claims, underwriting, policy services, and specialized sales functions.

He has also served on a number of industry boards, including the Insurance Society of Philadelphia, NJAIRE, and the Pennsylvania Insurance Federation.

CS

Charlie Schaefer

Senior Business Consultant / Analyst

Charlie brings 40+ years of experience in consulting, insurance systems, operations, benchmarking, workflow analysis, staffing assessment, and technology evaluation.

His background includes helping insurance organizations assess operating processes, identify improvement opportunities, and align technology and staffing decisions to business requirements.

MB

Michael Baraz

Senior Information Architect

Michael brings 40+ years expertise in information architecture, data management, data governance, data quality, master data management, security, analytics, and data hub design.

His work focuses on helping organizations structure information so it can support reporting, analytics, governance, integration, and business decision-making.

Leadership Advantage

Experience that supports practical execution.

AIA’s leadership experience supports engagements that address both strategy and operating reality.

01

Executive Insurance Leadership

Operating experience shaped by senior insurance roles.

02

Data and BI Strategy

Practical data, analytics, reporting, and architecture expertise.

03

Claims and Operations

Insurance workflow and operating discipline experience.

04

Governance and Control

Decision rights, standards, accountability, and quality practices.

05

Information Architecture

Data structure, integration, quality, and sustainable analytics foundations.

Work with insurance leaders who understand operating reality.

AIA helps insurers connect business priorities, operating practices, data, technology, governance, and organizational adoption.

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